REFUND POLICY

All sales for the Emorta Music & Creative Arts Festival—including tickets, Phoenix Badges, vendor fees, and sponsorships—are final and non-refundable, even in the event of cancellation, postponement, or changes to the event lineup or schedule. By purchasing, you agree to these terms.
We do not offer refunds for:

• Inclement weather or natural events.

• Performer cancellations.

• Changes to festival programming.

• Inability to attend.

Exceptions will only be considered in cases of proven fraud or technical error at the point of purchase. Requests for such exceptions must be submitted in writing within 7 days of the transaction. Contact: [Insert Email]